The 9-1-1 Emergency Telephone System makes an important difference in our community everyday. It is your first source of help in times of crisis and it can mean the difference between life and death. When used properly, 9-1-1 saves seconds and those seconds can save lives.
WHEN CALLING 9-1-1
Stay calm ... give your name, location and the nature of the emergency
Listen carefully to the 9-1-1 operator
Answer the 9-1-1 operator's questions as accurately as possible. Speak clearly and slowly.
Do exactly as the 9-1-1 operator tells you during the call
Never hang up on the 9-1-1 operator until you are told to do so. If you hang up and redial, your call will go to the end of the line of people waiting for service.