The City of Pembroke
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Water Quality Management System
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Departments

1 Pembroke St E
Pembroke ON  K8A 3J5
Phone:  (613) 735-6821

Administration Department
Extension 1303

Animal Control Services
Phone: (613) 735-2432

Economic Development
Extension 1500

Operations Department
Extension 1409

Recreation and Tourism Department
Extension 1501

Utilities Department
Water Purification Plant - Extension 1491
Pollution Control Plant - Extension 1480

Building Department
Extension 1331

Human Resources
Extension 1336

Planning Department
Extension 1301

Treasury Department
Extension 1328

Pembroke Parking Authority
Extension 1380
Administration Department
Animal Control
Pembroke Animal Control Services provides domestic and wild animal services....Learn more
Building
The City’s Building Department reviews and issues building, plumbing, demolition, sign and swimming pool permits for all development within Pembroke. The Building Department also accepts Minor Variance Applications and Consent Applications; meetings are held monthly, when warranted, by the Committee of Adjustment to make a decision regarding these applications. The Building Department oversees the Property Standards By-law and the Sign By-law....Learn more
Economic Development
If you're looking to start a new business, invest in Pembroke, or have inquiries about business and commerce in the City of Pembroke, the Economic Development Department can assist you. Our goal is to make your decision to locate in Pembroke a positive one!...Learn more
Human Resources
Human Resources is responsible for managing the Corporate Human Resources functions including recruitment, benefits, wage and salary administration, labour and staff relations and negotiations and administration of collective agreements....Learn more
Human Resources Policy and Procedures Manual
Operations
Under the direction of the Operations Committee of Council and City Council the mandate of the Public Works Department is to administer and manage public infrastructure including water mains, sanitary sewers and storm sewers, municipal roads, bridges and sidewalks, public parks and facilities, capital projects, the Utilities facilities including Water Purification Plant & Pollution Control Plant, and oversees the collection program of garbage, recycling and organic material....Learn more
Capital Works & Engineering
Parks & Facilities
Roads & Fleet
Water & Sewer
Pembroke Parking Authority
Enforcement of Parking By-laws in the City of Pembroke...Learn more
pdf fileMap of Available Parking in Downtown Pembroke
Planning
Land use planning affects almost every aspect of life. It helps decide where in our community homes and industries should be built; where parks and schools should be located and where roads, sewers and other essential services should be provided....Learn more
Official Plan
Zoning
Recreation & Tourism
Utilities
This Section of the Works, Engineering and Utilities Department are responsible for the Water Purification Plant and the Pollution Control Plant.

The Water Purification Plant built in 1984 is located on Riverside Drive on the shores of the Ottawa River. Since the time of development the Plant has met all Ministry required upgrades. In 2004 the addition of a mandatory Backwash facility has been added to provide additional water treatment and cleansing before any water re-enters the Ottawa River....Learn more
DWQMS (Drinking Water Quality Management System)
Compliance
Water System Financial Plan
Operation and Process
The Story of Drinking Water
Plant & Process Tour
Adverse Water Quality
Tips for Water Conservation
Treasury
The Finance Department incorporates Accounts Payable, Payroll and Accounts Receivable including taxes and water/sewer charges. Methods of payment accepted include cash, cheque or debit card....Learn more
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