City of Pembroke employees, Council Members, volunteers, contractors and vendors are required to complete training which includes:
- The purpose of the Act
- How to interact with people with various disabilities
- How to interact with people who may use the assistance of an assistive device, service animal or support person
- How to use assistive devices available on the premises
- What to do if a person with a disability is having difficulty accessing service
- Details on the City of Pembroke's accessibly policy, procedures and practices