The City of Pembroke
            
Email this page to a friend Print this page  Subscribe via RSS
  
SunMonTuesWedThuFriSat
12345
6789101112
13141516171819
20212223242526
2728293031

Email this Page

* Your Name:
* Your E-mail Address:
* Your Friends E-mail Address:
Message:
 CC to my email address 
Enter the text in this imageEnter the text in this image

Accessible Customer Service Policy


Council approved the Accessibility Standards for Customer Service Policy in November of 2009.

 
City of Pembroke employees, Council Members, volunteers, contractors and vendors are required to complete training which includes:
 
  • The purpose of the Act
  • How to interact with people with various disabilities
  • How to interact with people who may use the assistance of an assistive device, service animal or support person
  • How to use assistive devices available on the premises
  • What to do if a person with a disability is having difficulty accessing service
  • Details on the City of Pembroke's accessibly policy, procedures and practices